Moments
Back to Home

Privacy Policy

Last updated: December 13, 2025

1. Introduction

Welcome to Moments ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event photo sharing service.

By using Moments, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address) when you register
  • Event details and settings when you create events
  • Photos and media files you upload
  • Communication data when you contact us

2.2 Automatically Collected Information

  • Device information (browser type, device type, operating system)
  • Usage data (pages visited, features used, time spent)
  • IP address and location data (general geographic location)
  • Cookies and similar tracking technologies

2.3 Guest Information

For guests accessing events via QR codes, we collect minimal information including device identifiers and anonymous session data to enable photo uploads and track usage.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and store photos you upload
  • Enable real-time photo sharing and updates
  • Generate QR codes and manage event access
  • Send you service-related communications
  • Respond to your inquiries and provide support
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Photos are stored securely in AWS S3 with encrypted storage
  • Database information is stored in secure, encrypted databases
  • All data transmission is encrypted using HTTPS/TLS
  • Access controls and authentication protect your account
  • Regular security audits and updates

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services (AWS, Cloudflare) that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@moments.app

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and authentication state
  • Remember your preferences and settings
  • Analyze usage patterns and improve our service
  • Enable offline functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Event photos and data are retained until you delete your account or request deletion. We may retain certain information as required by law or for legitimate business purposes.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: